Do not sell my personal information
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.
Shipping and delivery
Do you Ship internationally?
YES!
How does Shipping and delivery work?
After you make your order, we will pack it in the most minimalistic way, in our compostable satchel, without any plastic or not neccesary add on. No pouch, no cardboard box, just your beatiful ropes in a compostable mailer :D.
We might take up to 1 week to ship your order, as they are all hand stitched in the end and we don't have all the models ready all the time.
Domestic Shipping
We use sendle as is the most convenient and sustainable option on the market, they also have their own compostable satchels with even better rates :D.
International Shipping
We use sendle for Standard shipping worldwide, which takes between 13 and 25 business days.
For express shipping, we use DHL and the transit time is 3 to 5 business days.
How much do I pay for shipping?
Australia
Free Shipping
International
Free shipping over AUD 300
Standard (Sendle)
0.5 kgs and under
1 kg and under
1.5 kgs and under
2 kgs and under
2.5 kgs and under
3 kgs
4 kgs
5 kgs
6 kgs
Express (DHL)
0.5 kgs and under
1 kg and under
1.5 kgs and under
2 kgs and under
2.5 kgs and under
3 kgs
4 kgs
5 kgs
6 kgs
How do I track my order?
We will send you a shipping confirmation email which will have a Track Order button.
Help, I think my order is lost/hasn't been delivered
Can I change my shipping address?
Yes, if we haven't shipped yet, please let us know
Product Questions
Size Guide
What are these ropes made of?
Do you offer wholesale or bulk purchase discounts?
Can I send a beautiful rope as a gift?
Hell yeah!
I can't add a product to my card
:( It is most likely to be sold out, please choose your second favorite model, or give us a couple of weeks to restock your favorite one :D.